L1-10A.14 – Customer Communications Read the job documentation Explain what you will be installing Verify job specifications with customer Document...
L1-10A.13 – General Obligations Work WITH your local Police and Fire departments Promote the industry’s integrity through your local and state associations Work within your local community and local association to promote ethics and integrity in our...
L1-10A.12 – Installer Ethics Educate yourself Be honest about system operation Comply with laws and standards Be safe Work as if it is your own home or business Make sure that the customer is comfortable with system operation after completion Make sure you leave each...
L1-10A.11 – Unscrupulous...
L1-10A.10 – Sales Ethics Do not mislead a customer Do not use tricks to get in front of the customer Do not imply you are with the user’s alarm company and need to test or upgrade the...
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