L1-10A.04 – Company Obligations to Customer Meet customer need Comply with law Install full system as sold Test to verify operation Ensure user understanding Offer ongoing service and...
L1-10A.03 – Company Standards Common sources Employee handbook Company policy On the Job Training Common Reasons to Set Standards Meet Customer Expectations Makes Troubleshooting easier It is more...
L1-10A.02 – Professionalism The standing, practice, or methods of a professional, as distinguished from an...
L1-10A.01 – Ethics That branch of philosophy dealing with values relating to human conduct, with respect to the rightness and wrongness of certain actions and to the goodness and badness of the motives and ends of such...
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