L1-16B.10- Printed User Information What to Cover MSA Level 1 Leave a packet at the time of sale and/or installation that includes: How to arm & disarm. What happens when the alarm activates. Procedures for canceling a false alarm. How to reach the alarm dealer...
L1-16B.09- User Training on duress, hold-up or panic alarm What to Cover MSA Level 1 When NOT to use your duress, hold-up or panic alarm: When you need fire or medical assistance. To check to see how long it takes law enforcement officers to respond. When someone has...
L1-16B.08- Train User to Train Others What to Cover MSA Level 1 Always be certain that all persons with a key to the premises: are trained to use the system. Have an entry/exit code to turn the system on and off. Have a passcode or password to give the monitoring...
L1-16B.07- Train User to Contact Alarm Company What to Cover MSA Level 1 Notify alarm company When remodeling New furniture Furniture movement in sensor path New pets Decorations in sensor path Changes to phone lines When going on...
L1-16B.06- Train User About Codes What to Cover MSA Level 1 Explain difference between: Secret entry/exit code for keypad and Identity code (passcode, password) which identifies user your alarm company and helps them prevent false...
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