L1-16B.04- If You Give Them a Key… Stress that anyone with a key needs to be trained. Visitors Family Child Care Providers Cleaners Real Estate Agents...
L1-16B.02- Guide User Through System Sequence the customer though the operation of the system Use clear & understandable descriptions Let the user show you each step Involve the customer in the...
L1-16B.01- Demonstrate System Functions And Capabilities Repeat a pre-developed script to train a customer Demonstrate a system Try different ways to train customers e.g. demonstration, video, written...
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